Patients have been left behind with the recent demise of mobility service and sales providers. In 2013, The Scooter Store filed for Bankruptcy leaving their customers looking for assistance in servicing their power wheelchairs and scooters. The next year, 2014, one of the nation's largest service groups Precision Repair Network followed by involuntarily filing bankruptcy, again leaving customers with few places to turn for their mobility needs.
Stephen Tunnell, Nationwide Home Medical and Trusted Mobility's Chief Operating Officer says, "According to a 2012 Census report, Mobility is the most common disability among older Americans. Our Customer Service lines are continually ringing with patients who have been left without a reputable means or source to meet their mobility service needs. Some of these patients are in tears. We have been able to help many of these patients."
Trusted Mobility a subsidiary of Nationwide Home Medical Supply is now focused on helping patients maintain and service their power wheelchairs. This company has been rapidly growing and adding sites nationally to meet the needs of these patients. Unlike other service providers the company's goal is to repair the power wheelchair on-site using its Trusted Mobile service program.